FREQUENTLY ASKED QUESTIONS
1. How Long are shipping times ?
Your Products will ship within 5 to 10 days of your order, and due to the World Pandemic and Overwhelming situation with Shipping may take up to two to three weeks reach your doorstep.
2. What's your Return Policy?
Aldo Furniture Home and Garden Decoration offers 100% Satisfaction Guaranteed and promises to bring you the most diverse and comprehensive collection of statues and sculptural décor in the nation. If you are not completely delighted with any product purchased from our collection, please return it within 30 days in the same condition and we will promptly replace it or refund your merchandise cost. For Details please see our Return and Exchange Policy.
3. Can I cancel my Order?
Yes. You can cancel your order right after order was placed. Order in transit cannot be cancelled.
Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel or change an order.
4. What's happened if I receive damaged, or wrong item ?
If there is an issue with your order just simply let us know and we will take care of this problem expeditiously. If an item is received damaged, please notify our Customer Service Team By Contact Us RECOMMENDED Email: support@aldofurniture.com or toll free at 954-408-2701 within 24 hours so that a claim can be processed. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored.
Do you offer Exchanges?
We do offer exchanges for selected products. If from any reason you like to exchange your product, Contact Us by Email: support@aldofurniture.com
RECOMMENDED or Call our 24 Hours Customer Service Hotline at: 954-408-2701 and live detail message with your First and Last Name, Telephone Number, order number and details about the reason of the product you would like to exchange.